27 March 2010

German Sanchar Nigam Ltd.

We took with us Ulrike Vogt, our (German) relocation agent, to help us with the formalities of acquiring a landline telephone connection. After having done enough research, between O2, Vodafone and T com, Pam decided on the latter. Since we were aware of our lingual limitations, we had Ulrike join us at the ‘T’ com shop. After spending nearly 2 hours looking at various talk time and internet options and plans, we registered.

Four days later I got the telephone package. It was promptly delivered……. at the wrong place- 45 Grindlehof, the place where we are temporarily living.

We had over and over again repeated the desired location of installation- 21 Jaksteinweg, Osdorf. Like the 2x2 Tables in Math which, as children we learn by heart, Ulrike had made sure that the customer service executive in the shop had understood learnt our address for the landline connection. The whole purpose of taking her with us was to avoid any gap in communication. Pam even went to the extent of making him verbally repeat his new found information. Pan kasla kay!!!! Bavlat kuthla!! Sagla ghotala nusta!!!

‘German Sanchar Nigam’ Zindabad!!! Now we have ended up with 2 phone lines. One for our service apartment and the other for our new house which we move into on the 8th of April!!! This is so frustrating, Aai shappath tya officercha kanakhali aawaz kadhavasa vat toy!!!